Sales software, or POS software, for tiny retail enterprises, is a main element in business operations. This software enables you to remain organized, by keeping track of inventory and client data, and making the original retail transaction with a client more efficient. If you invest in POS software, here are the primary characteristics to look for:
1. Customer relationship management (CRM)
CRM is a main focus for small companies who want to create a strong client base and sustainable client interactions. Social networking, such as posting on Facebook for registered client coupons for your products, is a smart way of doing this. The POS scheme follows the preferences of the client to notify him or her of the arrival of a fresh shipment of their favorite item. In addition, many distributors keep track of special dates for their personal sales.
2. Customer loyalty
An improvement in customer relations management, the registration of client habits within your POS scheme improves customer relations by tracking sales history and monitoring points obtained from the loyalty programme.
3. Stock and inventory matrix
Even a small company has a range of products to monitor. The inventory matrix of your POS scheme should be used to track each item individually, making it easy to find out what is on stock.
4. Layaway and holds
Your sales-point software should have a scheme which allows clients to put products on layaway. This makes identifying and locating the item in stock easy for employees, if required.
5. Transfer store
If you have more than one location for your small business, transfer capacity for a PA system is essential. The system should be able to inspect an item that is out of stock at all other locations, allowing the client to collect or transfer it.
6. Split tender
Make sure that you accept several payment types for your POS software. A client may use a gift card balance and pay the remainder in cash, or divide the payment between two separate credit or debit cards.
The exact point of sale software for your business keeps you organized, so you can focus on customer service. Therefore, it's important to find software that can be tailored to your small business. If you plan to grow your company, make sure it can fit your requirements.