Because of a directive from the US government, citizens in Venezuela will likely be unable to access Adobe apps such as Photoshop and Premier. Adobe claims it blocks Venezuelan clients in order to comply with Executive Order 13884, released in August, on a support page recently published and uncovered by Bleeping Computer. Adobe says on the support site.

"The US Government issued Executive Order 13884, the practical effect of which is to prohibit almost all transactions and services between U.S. companies, entities, and individuals in Venezuela. To remain compliant with this order, Adobe is deactivating all accounts in Venezuela."

Nevertheless, confusingly, Executive Order 13884 includes the obstruction of Venezuelan government property and not business relationships with actual Venezuelan residents. It is not clear whether Adobe is trying to remain extra safe by completely cutting business ties with the country or whether there is any other problem that stops it from selling there to private individuals.

Adobe says the ban will last until the executive order is repealed by the U.S. government. Affected users will not be able to access free or premium Adobe software, and those who have already paid for their membership will not receive a refund because Adobe says the injunction forbids discounts and compensation from being given.

Venezuelan users will lose access to their Adobe accounts on October 28th, so they should upload and save as soon as possible any content they wish to keep from their accounts.

Update: 10/10/19 4:40am ET — Adobe explained in a tweet that the Behance social media platform will continue to be available to consumers in Venezuela, providing refunds to customers who bought directly from Adobe.